Legal
Privacy Policy
Last updated: January 1, 2025
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1. Introduction
NexonGraphs ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit nexongraphs.com or interact with any of our products including Ardisio, NexonGraphs Academy, NexonLabs, and NexonMail.
By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly to us:
- Contact and quote forms: name, email, phone, company, project details
- Communications: emails and messages you send us
We also collect information automatically:
- Usage data: pages visited, browser type, IP address, timestamps
- Cookies and analytics to improve our website experience
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and inquiries
- Send you a proposal or follow-up communications
- Improve our website and products
- Send updates about NexonGraphs products (only with your consent)
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our website (email delivery, analytics)
- Our product teams (Ardisio, Academy) when your inquiry relates to their services
- Law enforcement when required by Nigerian law
All third-party providers are contractually obligated to protect your data.
5. Data Security
We implement reasonable security measures to protect your information including TLS encryption for data in transit and access controls for our systems.
While we take reasonable precautions, no method of transmission over the internet is 100% secure.
6. Your Rights
Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at contact@nexongraphs.com.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. Quote request data is retained for 2 years. You may request earlier deletion at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy:
- Email: contact@nexongraphs.com
- Website: nexongraphs.com
- Address: Lagos, Nigeria
Also see:
Terms of Service